Terms And Conditions

Acceptance of these Terms

By accessing or using this website, or by purchasing a membership or service, you accept these Terms and Conditions. If you do not agree with them, please do not use the website or our services.

Eligibility

You must be at least 18 years old and capable of entering into a legally binding contract to purchase a membership or use our services. Our services and tools relate to property in the United Kingdom.

Your account and security

When you create an account, you agree to provide accurate information and to keep it up to date. You are responsible for keeping your login details confidential and for all activity that takes place under your account. Please tell us promptly at info@quinnpremierproperties.com if you believe your account has been accessed without your permission.

Acceptable use

You agree not to use the website for any unlawful purpose, attempt to gain unauthorised access to any part of the site or its systems, interfere with its operation, or copy, scrape or reproduce the site or its tools. Membership access is personal to you: you may not share your login, resell access, or make the members-only tools available to anyone else.

Intellectual property

All content on this website, including the deal analyser tools, text, design and branding, is owned by Quinn Premier Properties Ltd and is protected by copyright (Copyright Protected with ProtectMyWork.com, Reference 25922111024S041). You may use the reports and documents you generate with our tools for your own business purposes. You may not copy, modify, distribute or resell the tools themselves or any other part of the website.

Service availability

We aim to keep the website and members-only tools available at all times, but we cannot guarantee uninterrupted access. Features may occasionally be unavailable due to maintenance, updates or circumstances beyond our control, and we may improve or change features over time.

Limitation of liability

Nothing in these Terms excludes or limits our liability where it would be unlawful to do so, including liability for death or personal injury caused by our negligence, or for fraud. Subject to that, we are not liable for indirect or consequential losses, loss of profit, or business decisions made in reliance on the website or its tools, and our total liability to you in connection with your membership is limited to the fees you have paid to us in the 12 months before the event giving rise to the claim.

Privacy and data protection

We take your privacy seriously. How we collect, use and protect your personal data is explained in our Privacy Policy. If something goes wrong, our Complaints Policy explains how to raise it with us.

Changes to these Terms and governing law

We may update these Terms from time to time; the date at the top of this page shows when they were last revised. These Terms are governed by the laws of England and Wales.

Contact us

If you have any questions about these Terms, please email info@quinnpremierproperties.com.

How memberships work

Our memberships give you access to the members-only deal analyser tools. Memberships are billed on a recurring basis, either monthly or annually depending on the level you choose, and renew automatically until cancelled. You can view, change or cancel your membership at any time from your account dashboard.

Subscription information

Before you complete a purchase, we will provide clear information about your subscription, including the price and billing frequency, the renewal terms, the features and benefits included with your membership, how to cancel, and any applicable refund rights.

Cancelling your subscription

You may cancel your subscription at any time through your account or by contacting us at info@quinnpremierproperties.com. To avoid being charged for the next billing period, we recommend cancelling before your next renewal date. Cancelling prevents future renewal payments but does not automatically entitle you to a refund for payments already processed, unless required by law or otherwise stated in these Terms. We encourage you to manage your subscription through your account wherever possible, and we are happy to help if you need assistance.

Automatic renewals

Where your subscription renews automatically, we aim to provide clear information about the renewal process and your options for managing or cancelling it. Where required by law, we will provide appropriate renewal reminders and information explaining how to cancel before your next payment is taken.

Cooling-off period

If you purchase a subscription online, you may have a 14-day cooling-off period under the Consumer Contracts Regulations 2013, during which you can cancel your subscription and, where applicable, receive a refund. Please note that if you expressly request immediate access to digital content or services during this cooling-off period and acknowledge that your right to cancel may be affected, your refund entitlement may be reduced or may no longer apply, in accordance with applicable law.

Refund eligibility

If you cancel within any applicable statutory cooling-off period and remain eligible under UK consumer law, you may be entitled to a full or partial refund. After the cooling-off period has expired, refunds will generally only be considered where:

• We are legally required to provide one.
• The service has not been delivered as described.
• An error has occurred with your subscription or payment.
• There has been an unauthorised payment.
• Exceptional circumstances apply and, at our discretion, a refund is considered appropriate.

Each refund request is assessed individually in accordance with UK consumer protection legislation.

Your consumer rights

Nothing in these Terms limits or excludes your statutory rights under UK consumer law. This includes your rights where a service has not been provided with reasonable care and skill, where digital content is faulty or does not match its description, where a payment has been taken without your authorisation, or where a subscription has renewed in breach of applicable consumer protection legislation.

If you believe you are entitled to a refund or have any concerns about your subscription, please contact us at info@quinnpremierproperties.com. We will review your request promptly and respond in accordance with our legal obligations and our commitment to excellent customer service.

Access

The R2R and BRRR deal analysers are available to members with an active membership that includes them. Access is personal and non-transferable.

Using your reports

You may generate reports, deal summaries and offer letters with the tools and use them for your own business purposes, including sharing them with your own clients under your own branding. Branding you add, such as your company name and logo, is stored in your own browser rather than on our systems.

AI-generated information

Some features use artificial intelligence to research market data, such as estimated market rents and nightly rates for an area. All figures produced by the analysers and their AI features are estimates intended to support your own research. They are not a valuation, not a guarantee of performance, and not financial, legal or investment advice. Market conditions change, and AI-generated estimates can be inaccurate or incomplete. You should always verify figures independently and seek appropriate professional advice before committing to any transaction. We accept no liability for decisions made in reliance on the tools or their outputs.

Fair use and availability

AI research features rely on third-party services and are provided on a fair-use basis. We may apply reasonable limits to keep the tools fast and available for all members, and third-party AI services may occasionally be unavailable. How these features handle your data is explained in the AI Services section of our Privacy Policy.

These terms outline the agreement between Quinn Premier Properties Ltd (“we”, “our”, “the Company”) and the property owner or their representative (“you”, “the Landlord/Agency”) for the management and sub-letting of properties under a Rent-to-Rent arrangement. By entering into this agreement, you agree to the following terms and conditions.

1. Scope of services

• Leasing your property and sub-letting it to vetted service users, such as corporate clients, contractors or emergency accommodation users.
• Managing the property, including sourcing service users, regular maintenance and ensuring compliance with relevant regulations.
• Providing guaranteed rent for the duration of the lease agreement, subject to the terms outlined here.

2. Obligations of the Company

• Service user management: we will vet all service users and ensure they comply with the property rules and occupancy limits.
• Property maintenance: we will cover the cost of light repairs or routine maintenance up to £100 per occurrence. Any major repairs or replacements exceeding this amount will require the Landlord’s approval.
• Rent payments: rent will be paid on the day agreed by both parties.
• Insurance compliance: we will ensure our operations comply with your property insurance policy.

3. Obligations of the Landlord/Agency

• Property condition: the property must be handed over in a safe, clean and habitable condition, complying with all legal requirements, such as a valid Gas Safety Certificate, EICR and fire safety measures.
• Insurance: you must maintain adequate building insurance and notify your insurer about the Rent-to-Rent arrangement.
• Permissions: if you are a leaseholder, you must ensure the freeholder consents to sub-letting or Rent-to-Rent arrangements.

4. Service user terms

• Excluded Licence Agreements: service users staying for longer than 3 months will be housed under an Excluded Licence Agreement.
• Guest contracts: service users staying for shorter durations will be housed under a guest contract, which governs their temporary occupancy.

5. Rent-free periods

Any agreed rent-free period will be clearly stated in the lease agreement.

6. Break clauses

• A 6-month break clause applies to this agreement, providing flexibility for the Company to terminate the arrangement if unforeseen circumstances arise.
• The Landlord may exercise a 1-year break clause, provided [specific notice period, e.g. 2 months] is given in writing.

7. Furniture and fixtures

Any furniture purchased by the Company for the property remains the Company’s property unless agreed otherwise. At the end of the tenancy, furniture can either be left for the Landlord’s use or removed.

8. Termination

This agreement may be terminated by either party on breach of any terms outlined in this document, or by written notice as specified in the agreed break clause.

9. Liability

• The Company will not be liable for damage caused by natural disasters or other events outside our control.
• Damages: service users will be held liable for any damage they cause to the property, and we will facilitate recovering the costs of such damage.
• The Landlord is responsible for maintaining adequate building and landlord insurance.

10. Dispute resolution

Any disputes will first be addressed between both parties with the aim of an amicable resolution. If a resolution cannot be reached, disputes will be referred to the Property Redress Scheme, of which we are members (Membership No: PRS048260). See our Complaints Policy for full details.

11. General provisions

This agreement is governed by the laws of England and Wales. Any amendments to these terms must be agreed in writing by both parties.

Our responsibility

If you withdraw from the property deal sold to you, or unforeseen circumstances arise, within 14 days of the terms and conditions being signed, a “no quibble money back guarantee” applies. This means Quinn Premier Properties will refund your money without needing a reason for your withdrawal, minus our standard £250 admin fee.

If the property deal falls through because you are rejected for a mortgage, Quinn Premier Properties will endeavour to replace the deal with one offering a similar return on investment, provided you are able to obtain a mortgage within 3 months of signing these terms and conditions.

A member of Quinn Premier Properties, or an appropriately trained representative, will have carried out a full inspection of the property, and it will be as described in the viewing inspection document, which is sent to you after the fee has been paid. We carry out due diligence on the property to the best of our ability.

Quinn Premier Properties provides an educated estimate of figures relevant to the deal, such as rental income, property outgoings, refurbishment and renovation costs, required fees and return on investment. These are estimates only, and we cannot be held accountable for them.

Customer’s responsibilities

You must provide any requested documents to Quinn Premier Properties for legal purposes, including Anti-Money Laundering due diligence, and must inform us of any unspent convictions for fraud or related offences, and of any current investigations for fraud.

You must provide all requested documents to the estate agent, if required, in a timely manner. If the deal falls through because you fail to provide relevant documents when requested, Quinn Premier Properties will not be able to replace or refund the deal.

If the deal falls through due to your own legal, personal or financial circumstances, Quinn Premier Properties will not be able to replace or refund the deal.

If you withdraw from the deal more than 14 days after the terms and conditions have been signed, no refund will be provided.

Unless you are a cash buyer and do not require a mortgage, you must consult a specialised, professional mortgage broker before signing these terms and conditions, where applicable to the deal.

If you have any concerns about your deal or our service, we ask that you raise them with us through our Complaints Policy so we can put things right.